Keep your café running tight, shift after shift
In cafés, details get noticed — by customers and inspectors.
Bitreport helps your teams follow daily checklists, prep tasks, and hygiene routines with speed, clarity, and proof — no micromanaging required.
Control every location with structured audits and real-time actions
Know exactly how your café locations are performing
With Bitreport, area managers run structured monthly audits, record issues on the spot, and instantly assign corrective actions.
- Standardize site visits – Use structured checklists to cover key areas like terrace, bar, documentation, cleanliness, service quality, and product presentation
- Record findings in real time – Capture notes and photos during visits with no paperwork
- Automatically assign corrective actions – Instantly create and track follow-up tasks based on audit results
Make sure every café shift starts with the right routines
Bitreport lets you standardize opening procedures with clear, automated checklists that ensure consistency across locations.
- Assign structured opening tasks – Set detailed checklists with sub-tasks for each shift start.
- Track task completion daily – See which locations have completed their checklists in real time.
- Keep service and standards on track – Ensure teams never skip critical steps like cleaning, setup, and prep.
Help your baristas grow their skills, and track their progress over time
Bitreport lets you set structured skill checks for each barista, from technical skills to service quality, and monitor their development.
- Set detailed skill checks – Track key areas like coffee weight, brew time, milk heating, latte art, and machine cleaning.
- Evaluate customer service and hygiene – Check uniforms, badges, and interaction quality through regular audits.
- Track progress individually – Follow each barista’s growth with personalized evaluations and clear performance history.
Get a real picture of your café experience, from ambiance to service
With Bitreport, mystery guests or managers evaluate every key aspect of the customer experience, keeping your brand standards in check.
- Review ambiance and environment – Assess lighting, music, and overall vibe with structured evaluation checklists.
- Evaluate service and product presentation – Check staff interaction, food and drink quality, and presentation details.
- See location performance at a glance – Get a summary report with visual ratings and final scores per location.
Protect your business from deposit fraud and missed payments
Bitreport assigns a daily task for each location to confirm cash deposits, with required photo proof.
- Require daily deposit confirmation with photo – Make it a recurring task with proof of deposit slip.
- Track compliance across all locations – Spot missed or late deposits before they become an issue.
- React fast to prevent losses – Monitor task completion and act immediately if something’s wrong.
Built for busy cafés and fast-moving teams
Consistent daily routines for café teams
Opening and closing checklists that keep teams aligned and spaces spotless — no missed steps, no guessing.
- Daily hygiene and cleaning tasks tracked on mobile
- Assign per shift or per role — with proof
- Auto-follow-ups for missed or failed steps
Know exactly how your café locations are performing
With Bitreport, area managers run structured monthly audits, record issues on the spot, and instantly assign corrective actions.
- Standardize site visits – Use structured checklists to cover key areas like terrace, bar, documentation, cleanliness, service quality, and product presentation
- Record findings in real time – Capture notes and photos during visits with no paperwork
- Automatically assign corrective actions – Instantly create and track follow-up tasks based on audit results
Fix equipment and service issues before they affect operations
Fridge not working? Espresso machine leaking? Bitreport routes issues instantly to the right team or vendor and tracks them to resolution.
- Staff report issues via mobile in seconds
- Add photo proof and notes for clarity
- Monitor time-to-fix and prevent repeat problems
What café teams get
95%+
completion rate on shift routines
2–3 hrs
saved per manager per week
90%
faster issue reporting and resolution
From “something’s broken” to “problem solved”
Why café operations break down without structure
- Routines vary by location or get skipped altogether
- Managers don’t know what’s done until something goes wrong
- Issues get reported in chat and forgotten
- Teams lose time chasing basics instead of focusing on service
- There’s no clear record of execution or resolution
How Bitreport streamlines hospitality routines and task execution
- Mobile checklists with clear deadlines and proof
- Automated tasks triggered by failed or missed steps
- Full visibility into routines, problems, and resolution time
- One app to handle ops — not five
- Teams that follow process, even on the busiest shift
Kafeterija
With Bitreport, we have complete confidence that every task is handled promptly and nothing is left unfinished. It’s allowed us to maintain our quality standards seamlessly, even as we continue to grow.
Leggiero
Since adopting Bitreport, we’ve completely transformed how we manage tasks and audits. Everything is organized, tasks are tracked, and we’re seeing results much faster. It’s made a huge difference in the way we operate.
Offertissima
Bitreport helped us do our tasks more efficiently, and our stores are more organised. Everybody is using it, from field workers to board members who are interested in seeing our scores going up. Thanks to Bitreport our customers are having better and more consistent experiences at all our stores.
Galileo
Bitreport has completely changed how we work across our stores. With everything in one place and clear checklists, our teams know exactly what to focus on, and nothing gets missed. It’s taken our quality control to the next level.
Batak
We’re really particular about what meets the quality standard in our restaurants and Bitreport enables us to control it much more effectively. We have more insight into real-time site data for decision-making, while our task management is streamlined. Top-notch food is now backed by top-notch operations at Batak.
Case Studies
How Kafeterija Streamlined Operations with Bitreport
Kafeterija cut missed tasks by 50% and sped up audits by 90% using Bitreport’s real-time reporting and task management solution.
How Leggiero Achieved Operational Transformation with Bitreport
Leggiero transformed their operations with Bitreport, cutting audit time by 90% and resolving tasks 60% faster.
How Batak Accelerated Field Execution with Bitreport
Learn how the restaurant chain Batak digitized field audits and streamlined operations using Bitreport’s intuitive reporting solution.
